David Bingham

I had about two weeks to align four of GE's oil and gas applications into one interface. This page follows that fortnight in the order I presented it: the schedule, the four applications, the Houston workshop and the design that came out of it.

A laptop showing the consolidated application's Dashboard for Fort Anderson in the Permian, its notifications and cases tables above the production, well failure rate and energy use figures.

Well Insight

Align 4 disparate applications into a common interface in ~2 weeks.

Imposed schedule

The brief arrived on 11 September 2014 and the deliverable was due on the 30th, so the calendar was the plan: a co-creation workshop in Houston in the first week, a week of wireframes in the second. I show it because the constraint shaped every choice that follows.

A September 2014 calendar with nine orange entries, from 'Yes, can do work!' on the 11th to 'Deliver.' on the 30th, the Houston trip in the middle week.

Legacy applications

These are the four applications as they stood: Field Vantage's well detail, Z-Sight's gauge dashboard, iWellSCADA's grid view and Smart Signal's fleet view, each with its own visual language and a different piece of the operator's job. Side by side they are the problem statement: an operator had to swivel between all four.

Field View well detail for Colewell 1H: a green status panel, pump curve, downhole configuration, performance and production charts, a location map and the well team.

Field Vantage

A 360-degree view of each ESP well; alarms ranked across the field.

The Jaime1 site dashboard in Z-Sight, a dark window of six round gauges for temperature, flow rate, pressures and water cut beside a trend chart and a list of gauge readings.

Z-Sight

Live downhole gauges; models estimate unmeasured values and calculate pump set points.

iWellSCADA's grid view in a browser: a table of seven wells with their communication status, a pumping-unit diagram for JohnHome1 and its dynagraph snapshot.

iWellSCADA

Field-wide communication and control of rod pumps, read through dynagraph cards.

Smart Signal's fleet view in GE Proficy Vision: four turbine cards, each with an active alarm count, an alarm summary and four values with small sparklines.

Smart Signal

Predicts equipment failures from sensor patterns across a whole fleet of assets.

Workshop

The working session in Houston: GE and Accenture with the O&G team in a conference room, the printed screens of the four applications already pinned to the glass wall behind them. We guided the process and the O&G team taught us the industry.

A conference room in the workshop: four men standing in discussion before a glass wall pinned with printed screens, two seated in the foreground, laptops open on the table.
Initial collaboration by GE and Accenture.

The workshop's four stages on the wall: the flipcharts that set the method, user, problems, tools and functionality, then the sketch; the user journey in sticky notes on the glass; every application's screens printed, cut out and pinned onto that journey; and the common interface sketched over the same wall, three pages, a site dashboard, the wells and an ESP analysis view.

Two flipchart sheets taped to a wall: a numbered four-step method, user, problems, tools and functionality, UI sketch, and a design, operate, analyze loop drawn round the oil and gas well.

We guided the process while the oil and gas team helped us understand the industry.

A glass wall of pink, red and green sticky notes in loose columns, a first screen sketched in marker at the left and 'Failure is always imminent' written top right.

User journey stages (green), new feature (red), existing feature (pink).

The glass wall with printed screenshots from the four applications cut out and pinned in groups, annotated in red marker, above a row of pink and green sticky notes.

Printed screen shots of each application, mapped to the user journey.

The glass wall wiped and drawn over in black marker: three page wireframes for the site dash, the well and ESP analysis, with blue and red annotations and a printed sheet taped at bottom left.

Aligned and combined application functionality sketches.

Design vision

The finished design, built as wireframes in the second week and taken to high resolution: a Dashboard for a site and an Analysis view for a single well, following the pages sketched on the wall. One header, one navigation and one set of components in place of four applications.

The consolidated application's Dashboard for Fort Anderson in the Permian: notifications and cases tables, three bar-chart figures for production, well failure rate and energy use, and a well map round Midland.
Dashboard
The Analysis screen for the well Chapman B7: a well list, its notifications, parameter tick boxes, a parameter graph with a timeline scrubber and three plots for motor and pump curves, gradient and IPR.
Analysis. Credit: Kate Menkhaus

AI usage

2, Ideas. AI helped with research, sources, brainstorming or structure. I wrote every word.The tiers